Services
At Notebook & Pen, we provide practical HR support to help organisations manage their people with confidence.
Whether you need occasional advice or ongoing support, our services are designed to give you clear guidance and reliable expertise when you need it.
Alongside our HR services, we also offer trusted PA and business support, an area in which we’ve been highly recommended by clients for many years.
We offer three HR support retainer packages to suit your needs.
People Essentials
Essential HR support, right when you need it.
Running a small team means wearing a lot of hats. People Essentials gives you the confidence that your HR basics are covered, with access to professional advice, ready-to-use template documents, and updates on employment law changes as they happen.
Simple, reliable support so you can focus on your business, not your paperwork.
People Plus
Proactive HR support that grows with you.
People Plus is for organisations that want more than just answers to problems; they want to get ahead of them. You’ll have strong HR foundations in place, with the right documentation, policies and processes to keep your people practices consistent and effective.
Alongside ongoing advice by phone and email, you’ll have a dedicated monthly check-in that sets aside time to talk through what’s happening in your team, spot issues early, and keep things running smoothly.
HR that works with you, not just for you.
People Partner
Your HR lead, without the overhead.
A more embedded HR partnership.
People Partner is for growing organisations that need more than occasional advice, they need someone who really knows their business. We work as a natural extension of your team, getting to know your people, your culture and your goals so our support always fits your situation.
From day-to-day guidance and employee relations to proactive planning and people strategy, we’re on hand to help you build a workplace where people and performance thrive.
Less like a consultant. More like a colleague.
HR Sounding Board
For those who prefer pay-as-you-go HR advice, we offer our HR Sounding Board.
Sometimes you just need to talk something through. The HR Sounding Board gives you the opportunity to discuss a situation confidentially and get practical HR advice before taking action. This is ideal for one-off questions, tricky situations or when you want reassurance that you are handling something correctly.
Project or Hourly HR Support
Not every organisation needs ongoing HR support. Sometimes you simply need help with a specific project or situation.
At Notebook & Pen, we also offer flexible support on an hourly or project basis. This allows you to access experienced HR guidance exactly when you need it.
This might include support with:
- Reviewing or creating HR policies and documents
- Recruitment or onboarding processes
- Training for managers
- Organisational development projects
We will work with you to understand your needs and provide clear, practical support to help move things forward.
HR Audits
Our HR Audit service provides a comprehensive review of your people policies, procedures and HR practices to ensure your business remains compliant. We assess key areas including employee contracts, employee records and documentation, processes for absence, performance and recruitment, and workplace policies.
Following the audit, you will receive a clear action plan with practical recommendations to reduce risk, improve employee experience and strengthen your overall people management approach. Our audits help businesses build confidence in their HR processes.
HR and Recruitment Systems
As an approved Breathe partner, we help small and growing businesses implement and make the most of this cloud-based HR platform, centralising employee records, holiday and sickness tracking, and document management in one secure place.
Through our partnership with Hireful, we can support you with a powerful Applicant Tracking System that streamlines the entire recruitment process, from advertising roles and managing candidates through to onboarding.
Together, these systems integrate seamlessly, and we’ll be on hand to guide you through setup, training and ongoing use, as well as exploring any preferential rates available through our partner status.
PA and Administrative Support
Our PA and business support is designed to take the pressure off your day-to-day operations, giving you back valuable time to focus on running your business. We provide reliable, flexible support with tasks such as diary and email management, document preparation, correspondence, and general administration, all delivered with efficiency and attention to detail. Known for our proactive and dependable approach, we’ve become a trusted extension for many businesses, keeping everything running smoothly behind the scenes.